Cancellation & Refund Policy

All payments are required upfront within 24 hours of making a booking.

Bookings without payments will be cancelled.

Booking Cancellations are required min. 48 hours before a scheduled session.

Cancellations less than 48 hours before a scheduled session result in loss of full payment.

Multiples of 20 min sessions (2x/3x/4x 20 min sessions) may be booked as a whole block or split up over different days/times. Full payment upfront for the multiple is required to claim the price stated for the respective multiple. Payments less than $45 result in loss of any booking. Payments less than $80 result in loss of 2x 20 min bookings. The same applies to payments less than the stated price for 3x and 4x multiple bookings. For instance, to claim booking 2x 20 min at a cost of $80 requires upfront payment of $80 no less than 24 hours before start of the scheduled session. Booking 2x 20 min sessions, but only paying $40 or $45, does not count towards partial payment for 2x 20 min. Instead, such booking would be cancelled. There will be NO REFUND for cancellations by clients of or failure by clients to attend split sessions from purchased multiples. Parts of purchased multiples can be rescheduled if requested at least 48 hours before a scheduled session.